Manufacturer Part # : 30232
Market Description
The Retrax IX is a flush-mounted retractable tonneau cover constructed of durable aluminum slats linked by a strong elastomer hinge, helping to eliminate the opportunity for water and debris to enter your truck bed. When combined with the UV-resistant matte finish powder coat, the cover helps keep your truck bed and cargo protected and secure in the roughest of conditions. The Retrax IX's convenient release handle allows the cover to roll into a custom spiral canister at the front of the bed, protecting the cover and reducing wear and tear. Sealed roller bearings inside the aluminum rails deliver smooth, frictionless operation with no binding and virtually eliminate springs and failure-prone moving parts. Retrax IX's unique, adjustable latch stops allow you to secure your cover in any three positions of your choice for the ultimate in hauling capacity and flexibility, letting you use your truck how you need to. This cover, manufactured in the U.S.A. with global materials, installs easily in just 30 minutes, and the "No-Profile" appearance is sure to keep your truck looking good and cargo secure for years to come.
Associated Comments
Before purchase please verify if you have New Body Style or Classic Body Style on 2019-2024 Ram 1500 - This part is for the Classic Body Style. Does NOT apply to 2500/3500.
Product Description - Extended
Retrax IX Tonneau Cover - 2009-2018 (2019-2024 Classic) Ram 1500/2010-2024 2500/3500 6' 4" Bed without RamBox
Product Description - Long
Retrax IX - 09-18 (19-24 Classic) Ram 1500/10-24 2500/3500 6'4" w/out RB
Product Description - Short
Retrax 09-18 Ram 1500 w/o RamBox (6.4ft. Bed) Retrax IX
Features and Benefits
- Durable, aluminum construction
- Flexible locking positions
- Built-in canister cover
- Quick-release handle
- Protective canister
- No drill install
Product Description - Invoice
RIX 09-18 Ram 6'4
AAIA Part Type Description
Tonneau Cover
SHIPPING
All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 1-3 days of payment. We will notify you by email when your items have been shipped. Most items should be received within 3-7 business days of your order date. This may be longer for international delivery.
* DELIVERY TIME= Processing Time + Shipping Time
* These shipping times are estimates, not guarantees but we always strive to get your order to you as soon as possible.
Shipping Costs:
● Shipping fees are calculated at checkout based on your location and the chosen shipping method.
Order Tracking:
● Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your shipment's status.
International Shipping:
● We ship internationally to selected countries. Rates and delivery times vary by destination.
Customs Fees and Import Duties:
● International orders may incur customs duties and taxes, which are the customer's responsibility. Please check with your local customs office for details.
Lost or Damaged Shipments:
● We are not liable for packages that are lost or damaged during shipping. For damaged items, please contact the shipping carrier to file a claim.
Customer Service Contact:
● For any questions regarding shipping, reach out to our customer service team at sales@sbxperformance.com
RETURN/REFUND POLICY
We have a 30-day return policy, which means you have 30 days of purchase your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
-Returns accepted within 30 days of purchase if the item is unused and in original packaging.
-Customer is responsible for return shipping unless the product is defective.
-Refunds processed within 5-7 business days after receiving the returned item.
To start a return, you can contact us at sales@sbxperformance.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@sbxperformance.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
We do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@sbxperformance.com.
